Contract date: Fixed Contract
Location: Across South Africa
The programme integrates practical and theory and includes both structured work experience and structured learning with an accredited training provider – leading to an SAQA accredited qualification.
Closing date: Not Indicated
Duration: 12 Month
Stipend: Not indicated
What to expect from the programme:
· Fixed term employment with Ackermans for 12 months
· Monthly Stipend
· SAQA accredited qualification
· Practical meaningful workplace experience
· Coaching/mentoring.
What to expect from the work Experience:
The role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping, and efficient processing of transactions at till points.
Knowledge Skills & Experience
• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous
Key Responsibilities of the workplace
1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints
2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing
3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions
4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.
Criteria:
· Be a South African citizen.
· Be able to speak, read and write English
· Have completed/ Passed Grade 12 (matric)
· Unemployed
· Not be studying at another tertiary institution.
· Not be registered for any other learnerships.
NB: This application includes an external link to the Related Educate Portal, please complete your application.